FAQ
FAQ
SHIPPING & DELIVERY
Where do you ship?
We ship anywhere in the United States and Canada.
Where are you from?
We locate in Raleigh NC, USA.
How long will it take to get my order?
Processing time for personalized orders is 3–7 business days. Once your order is completed, shipping typically takes a few additional business days.
Please note that delivery times may vary depending on location and carrier.
Are your products handmade?
Yes, all of our items are handcrafted and personalized in the United States, in North Carolina.
Can I customize my order?
Yes! We can create a unique design using your preferred colors and personalization options. Please contact us at shop@mimosabox.com for custom requests.
Is shipping included?
Yes, enjoy free shipping on all US orders!.
What is your return policy?
We create each item with love and attention to detail to ensure a positive and memorable experience. All orders placed at Mimosa Box are final.
We do not accept returns. Exchanges may be possible in certain cases.